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Privacy Policy

A legal disclaimer

At Changerover Consulting, we are committed to protecting the privacy and security of our website visitors. This privacy policy outlines how we collect, use, and safeguard your personal information when you visit our website, in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).

Information We Collect

When you visit our website, we may collect certain information about you, including:

  1. Personal information you voluntarily provide, such as your name, email address, and phone number, when you fill out a contact form or sign up for our newsletter.

  2. Non-personal information, such as your IP address, browser type, operating system, and the pages you visit on our website.

How We Use Your Information

We use the information we collect to:

  1. Respond to your inquiries and provide the services you request.

  2. Send you newsletters, updates, or promotional materials, if you have opted to receive them.

  3. Analyse and improve our website's performance and user experience.

  4. Comply with legal obligations.
     

We will only use your personal information for the purpose it was collected, unless we have your consent or the use is otherwise permitted under the Privacy Act.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are obligated to keep your information confidential and secure and to comply with the APPs.

We may also disclose your information if required to do so by law or if we believe that such action is necessary to protect our rights, property, or safety, or that of our users or the public.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole. You can control the use of cookies through your browser settings.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, as required by the APPs. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.

Your Rights

Under the Privacy Act, you have the right to access, update, or correct your personal information. If you wish to exercise any of these rights or have any questions about our privacy policy, please contact us using our website form.

Changes To This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date below. By using our website, you agree to the terms of this privacy policy.

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Last Updated: 16.04.2024

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If you have any complaints about our handling of your personal information, please contact us first. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

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